Business Process Consulting

We provide specialized service that focuses on improving and optimizing the various operational processes within your organization.Our engagement involves a systematic analysis, evaluation and redesign of these processes to enhance efficiency, effectiveness, and overall performance.

Customer Experience 

We leverage experience design to guarantee your customers enjoy positive and uniform interactions with your business. We collaborate closely with you to conduct persona mapping, a process involving the creation of comprehensive customer profiles, we provide journey maps, visually representing your customers' entire experiences with your business, right from the first encounter to post-purchase interactions empowering your to have increased customer interactions and cusotmer satisfaction.

Sales & Service Enablement    

We help understand and define the strategy that equips your sales and service teams with tools, knowldege and resources needed for optimal performance. We enhance productivity and customer service quality by providing access to technology,and data-driven insights.

Saleforce Services

We engage in the process of setting up and customizing your Salesforce sales  and service  platforms to meet the specific needs and requirements of your business. We design solutions to streamline and enhance all your sales and service activities.

Marketing Automation   

We engage in the process of setting up and customizing your pardot marketing automation platform to meet the unique needs and objectives of your business. We help put together the automatin rules to  optimize  your marketing activities.

Retainer

Our retainer is an up-front fee paid by you for our consulting work, where a fixed sum is paid in full to secure the services of our consultant for a predetermined period our hours to assist with specific project deliverables.

Time & MAterial 

Engage with us on a Time and Material engagement is where you pay for the actual time that the team spends working on the project, along with the materials or resources utilized by them

ORG Health Assessment

Org health assessment will  provide you with a review of your overall system and identify ways to improve it so that you can maximize your investmen and be aware of any technical debt.